Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.nyumbazetu.com/llms.txt

Use this file to discover all available pages before exploring further.

IoT webhook events process

Use this tab to monitor real-time updates sent by IoT vendors.

What this process does

  • Shows inbound event traffic and status
  • Helps you diagnose delivery or payload problems
  • Supports integration troubleshooting with vendors

Step-by-step

  1. Open Webhook Events.
  2. Filter by status and event type.
  3. Review failed events and response details.
  4. Identify recurring failures by vendor or event category.
  5. Fix configuration or credentials, then confirm recovery.
  6. Verify backlog has cleared after remediation.

Escalation triggers

  • Persistent failed deliveries over multiple intervals
  • Sudden drop in event volume for active meters
  • Repeated authentication/authorization errors

Done when

  • Event flow returns to expected levels
  • Failure rates are within normal tolerance
  • Root cause and action are documented