/owner-contracts Beta
An owner contract is the management agreement expressed in terms the system can act on: what you
manage, what you charge for it, and how often you settle.
What a contract defines
Versioned terms
Commission terms are versioned, not overwritten. Each version has avalid from and
valid to, so a statement produced for March uses March’s terms even if the agreement changed in
May.
The contract detail page shows rule source and override per line, so you can see whether a
commission rate came from the contract default, a service-type-specific rule, or a manual override.
Creating a contract
1
Start from the owner
Owner → Contracts → Add, so the contract is bound to the right party.
2
Name it meaningfully
Owners frequently have more than one — a residential block and a commercial unit on different
terms.
3
Set the validity dates
Valid from is the date the terms take effect, not the date you typed them in.
4
Attach the units
Only units in scope generate income and costs on this contract’s statements.
5
Set the service types in scope
A common mistake: charging commission on utility recoveries that the agreement excludes.
6
Set the commission
Rate or fixed amount, per service type where the agreement differentiates.
7
Set cadence, lag and thresholds
Statement frequency, settlement lag, minimum disbursement, and negative-balance handling.
8
Save and verify on the next statement
The first statement under a new contract is worth checking line by line.
Cadence, lag and thresholds in practice
Contract lifecycle
Next steps
Owner statements
What the contract’s terms produce each period.
Owner disbursements
Paying the net payable.