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Admin → Feature Flags → /feature-flags A feature flag answers one question: is this available here? It is how a new module goes live for one branch, is watched, and is then extended — rather than appearing for everyone at once.

How flags resolve

Flags resolve through the same scope chain as settings, most specific first:
A flag on for the organisation but off for one branch is off in that branch. That is the point.

Managing a flag

1

Decide the scope

Almost always a branch. Organisation-wide is for capability everyone should have.
2

Turn it on

The module or behaviour becomes available to users with the right permission in that scope.
3

Tell the users

A module appearing without warning generates support calls, not adoption.
4

Watch before extending

Give it a full cycle in one branch before enabling it elsewhere.

Flags, permissions and jobs

Three different things can make a screen or behaviour unavailable. Check them in this order: A collections module that is flagged on, permitted, but whose sweep job is off will show an empty worklist forever — and none of the three layers is broken.

Flags and shadow mode

A flag makes a module available. It does not authorise it to act autonomously. Engines that touch money or reach residents also carry an enforcement mode setting that starts in shadow — staging actions for a human to confirm. Enabling the flag and switching enforcement to autonomous are two separate decisions, taken at two different times, on purpose.

Rollout pattern

1

Enable in one branch

Ideally one with an engaged team who will report problems.
2

Run in shadow for a full cycle

Read what the engine would have done.
3

Enable action, still supervised

Humans confirm each action.
4

Extend to more branches

Once the first branch is boring.
5

Consider autonomy last

And per branch, never globally.

Convergence with settings

Feature flags and settings are converging onto a single configuration engine — same scope chain, same definition-and-override model. Behaviour does not change for you; where a flag lives may. See Settings.

Common problems