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Receive pay (incoming payments)

Receive pay is where you record payments from tenants (e.g. rent, fees) and allocate them to invoices or charges. This keeps your receivables and tenant balances up to date.

Where to find it

  1. Sign in to the app.
  2. In the sidebar, open FinanceReceivablesPayments (Incoming). Some setups may show Receive pay as a separate menu item.
  3. You’ll see options to record a new payment or view payment history.

Recording a payment

1

Open incoming payments

Go to FinanceReceivablesPayments (Incoming), or Receive pay if that appears in your menu.
2

Start a new payment

Click Add or Record payment. The payment form opens.
3

Enter payment details

Select the tenant (or lease), enter the amount and date, and choose the payment method (e.g. bank transfer, cash, mobile money).
4

Allocate to invoices

Apply the payment to one or more invoices (e.g. rent for a specific period). The app will update the invoice balance and the tenant’s statement.
5

Save

Save the payment. It appears in the payments list and on the tenant’s ledger.

Allocating across multiple invoices

If a payment covers more than one invoice, use the allocation step to split the amount across the relevant invoices. Partial allocations are supported so you can clear invoices in order or match the tenant’s instructions.

Next steps