What you can see depends on your permissions and on which modules your organisation has enabled.
An empty or missing menu item usually means a permission or a feature flag, not a missing feature.
Workspace (top of the sidebar)
The first group is named after your current branch. It holds the records you touch every day.Finance
Receivables — money owed to you
Related: Adjustments (credit and debit notes),
Refunds, Charge escalation.
Payables — money you owe
Collections — recovering arrears
The module landing page is the Collections overview console at
/collections/overview —
exposure, aging, queue health and enforcement in one screen. See
Collections overview.
Accounting
TPS — ownership plans
Tenant Purchase Scheme contracts: amortisation, arrears, compliance notices, ownership progress and certificates. See Ownership plans overview.Reports
The full report catalogue, from revenue and expense reports to tenant ledgers, lease expiry and statutory statements. See Reports.Operations
Communications
Operations
CRM
Tasks, project assignments and the sales pipeline — lightweight work tracking that sits beside the property records rather than in a separate tool.Admin
Also under administration: Settings,
Users & roles, Approvals,
Feature flags.
Super Admin
Cross-organisation tooling: Properties, Companies, User Sessions, Platform Health, Sales & Marketing, Data Analytics, and Ask Nyumba Zetu (/rag) — a natural-language question surface over your data.
Tenant-facing surfaces
Residents never see the operator app. They use the tenant portal for bills, statements, payments, service requests, amenity bookings and documents. Prospective tenants use the public application form covered in Lease applications.Cross-cutting behaviour worth knowing
Approvals
High-impact actions (invoice issue, expense payment, demand letters, write-offs) route to an
approvals inbox instead of firing directly.
Audit trail
Every console mutation is recorded with who, what, when and why.
Settings inheritance
Configuration resolves through a scope chain — lease, unit, block, branch, organisation,
platform default.
Shadow mode
Engines that touch money or send messages start in recommend-only mode; a human confirms every
action until autonomy is explicitly earned.