/health
Platform Health scans your data against a rule set and reports what it finds: leases billing
nothing, units with no owner, payments unallocated for too long, configuration that will fail the
next time a job runs. It catches the class of problem that never throws an error — it just
produces quietly wrong numbers.
The pages
Running a scan
Run Health Scan starts a scan, with options including a full scan and severity selection (for example errors only, or specific rule codes). Progress is reported as the scan runs, and the result appears as a run snapshot with a scan timeline and outcomes.1
Run a full scan after any large change
A migration, a bulk import, a configuration overhaul.
2
Run a targeted scan when investigating
Restrict to the rule codes relevant to what you are chasing.
3
Compare against the last scan
New findings since the last run are what you act on; a stable backlog is a different
conversation.
The issues queue
Each finding carries:
Quick filters, sorting and optional columns work as elsewhere; findings can be exported.
Resolving a finding
1
Read the impact, not just the problem
Severity sorts the queue; impact decides whether it matters to you this week.
2
Fix the underlying record
Health findings point at real data. Fixing the record is the resolution; the finding closing is
the consequence.
3
Record the resolution
Choose the resolution type and add notes. Some resolutions require a reason.
4
Re-scan to confirm
A finding that reappears was not actually fixed.
Snooze and waive
Rules
The rules page lists every check with its code and enabled severity, and lets you drill into the findings a rule has produced. Rule execution failures are shown separately — a rule that could not run is not the same as a rule that found nothing, and treating them the same is how a blind spot forms.Health score
The overview shows a health score and incidents over time. Use the trend, not the absolute number: a score that is falling week on week is a signal even when the absolute value looks acceptable.Working health into a routine
1
Weekly: clear new critical and high findings
They are usually few and usually fast.
2
Monthly: review snoozed findings
Snoozes expire; findings that were snoozed twice should be fixed or waived.
3
Before month end: scan and clear
Health findings frequently explain reconciliation differences before you go looking for them.
4
Quarterly: review waivers
A waiver that has outlived its reason is a hidden problem.
Related
Activity log
Who changed what, once health tells you something changed.
Scheduled tasks
Whether the jobs behind the data are running.