IoT meter readings process
Use this tab to confirm fresh readings are arriving for every active meter.What this process does
- Shows the latest reading history by meter and unit
- Helps you spot missing, stale, or suspicious values early
- Gives you a clean baseline for consumption and billing
Before you start
- Confirm you are in the correct property/branch context
- Confirm meters are active and assigned to the right units
- Confirm vendor credentials are valid in the vendors tab
Daily workflow
- Open Readings.
- Click Start Polling to fetch the newest readings.
- Sort by Reading At and check for stale meters.
- Filter by Quality to find late, estimated, or outlier readings.
- Fix meter assignment or vendor settings where needed.
- Re-run polling and verify quality is back to normal.
Common issues and actions
- No new readings: Check vendor account, meter mapping, and active status.
- Outlier values: Compare with previous readings and confirm meter/unit mapping.
- Repeated late readings: Escalate to vendor support and track in monitoring tabs.
Done when
- All required meters have current readings for the period
- Quality issues are triaged or resolved
- The team can proceed to consumption calculation