IoT vendors process
Use this tab to keep vendor connections healthy and ready for daily operations.What this process does
- Stores vendor account and integration settings
- Supports branch-level provider setup
- Enables stable polling, webhooks, and control commands
Step-by-step
- Open Meter Vendors.
- Verify account credentials and branch assignment.
- Confirm endpoint and callback settings are current.
- Check linked meters are mapped to the right vendor.
- Record support and escalation contacts.
- Revalidate after password/token changes.
Common issues
- Expired credentials causing sync failures
- Wrong branch-to-vendor mapping
- Callback URL issues affecting event delivery
Done when
- Vendor profiles are valid and complete
- Meter and branch mappings are correct
- Polling and events run without recurring auth errors