Documentation Index
Fetch the complete documentation index at: https://docs.nyumbazetu.com/llms.txt
Use this file to discover all available pages before exploring further.
IoT valve commands process
Use this tab when you need to open or close a connected utility service.What this process does
- Issues open/close commands to provider systems
- Tracks command status and completion
- Keeps an audit history for support and compliance
Before you start
- Confirm the correct meter and unit
- Confirm reason for action is documented
- Confirm operator has permission to perform control actions
Step-by-step
- Open Valve Commands.
- Select the meter and action (open or close).
- Submit the command with clear reason/context.
- Monitor status for acknowledgement and completion.
- Retry or escalate if command remains pending.
- Confirm the final state before closing the case.
Safety notes
- Use a second-person check for sensitive disconnections
- Always log customer communication before service interruption
- Escalate repeated failures to vendor support
Done when
- Command reaches final successful state or is escalated
- Service state matches operational intent
- Command history is complete and auditable