> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nyumbazetu.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Product overview

> A map of every area of Nyumba Zetu and which guide covers it.

This is the map of the whole product. The sidebar in the app is grouped the same way, so you can
read this page next to the app and find everything.

<Note>
  What you can see depends on your permissions and on which modules your organisation has enabled.
  An empty or missing menu item usually means a permission or a feature flag, not a missing feature.
</Note>

## Workspace (top of the sidebar)

The first group is named after your **current branch**. It holds the records you touch every day.

| Menu item              | Route           | Guide                                           |
| ---------------------- | --------------- | ----------------------------------------------- |
| Home                   | `/profile`      | —                                               |
| Organization           | `/organization` | [Organisation & branches](/guides/organization) |
| Leases                 | `/leases`       | [Managing leases](/guides/managing-leases)      |
| Residents              | `/residents`    | [Residents](/guides/residents)                  |
| Owners <sup>Beta</sup> | `/owners`       | [Owners & landlords](/guides/owners-landlords)  |

## Finance

### Receivables — money owed to you

| Menu item          | Route          | Guide                                              |
| ------------------ | -------------- | -------------------------------------------------- |
| Invoices           | `/invoices`    | [Invoices](/guides/invoices-and-payments)          |
| Payments           | `/payments`    | [Receiving payments](/guides/payments-receive-pay) |
| Allocations        | `/allocations` | [Allocations](/guides/allocations)                 |
| Recurring Invoices | `/charges`     | [Recurring invoices](/guides/recurring-charges)    |

Related: [Adjustments](/guides/adjustments) (credit and debit notes),
[Refunds](/guides/refunds), [Charge escalation](/guides/charge-escalation).

### Payables — money you owe

| Menu item                       | Route              | Guide                                      |
| ------------------------------- | ------------------ | ------------------------------------------ |
| Expenses                        | `/expenses`        | [Expenses](/guides/expenses)               |
| Expense Wallets <sup>Beta</sup> | `/expense-wallets` | [Expense wallets](/guides/expense-wallets) |
| Vendors                         | `/vendors`         | [Vendors](/guides/vendors)                 |

### Collections — recovering arrears

| Menu item                      | Route                        | Guide                                                      |
| ------------------------------ | ---------------------------- | ---------------------------------------------------------- |
| Worklist <sup>Beta</sup>       | `/collections`               | [Worklist & cases](/guides/collections/worklist-and-cases) |
| Promise to Pay <sup>Beta</sup> | `/payment-promises`          | [Promise to Pay](/guides/collections/promise-to-pay)       |
| Penalties <sup>Beta</sup>      | `/penalties`                 | [Penalties](/guides/collections/penalties)                 |
| Legal Register <sup>Beta</sup> | `/legal`                     | [Legal register](/guides/collections/legal-register)       |
| Debt Aging                     | `/reports/debt-aging-report` | [Debt aging](/guides/collections/debt-aging)               |

The module landing page is the **Collections overview** console at `/collections/overview` —
exposure, aging, queue health and enforcement in one screen. See
[Collections overview](/guides/collections/overview).

### Accounting

| Menu item          | Route                                   | Guide                                                |
| ------------------ | --------------------------------------- | ---------------------------------------------------- |
| Service Types      | `/accounting-ledger/service-types`      | [Chart of accounts](/guides/chart-of-accounts)       |
| Chart Of Accounts  | `/accounting-ledger/chart-of-accounts`  | [Chart of accounts](/guides/chart-of-accounts)       |
| Accounting Periods | `/accounting-ledger/accounting-periods` | [Accounting periods](/guides/accounting-periods)     |
| Profit & Loss      | `/reports/profit-loss`                  | [Financial statements](/guides/financial-statements) |
| Trial Balance      | `/reports/trial-balance`                | [Financial statements](/guides/financial-statements) |
| Balance Sheet      | `/reports/balance-sheet`                | [Financial statements](/guides/financial-statements) |
| Period close       | `/accounting-period-close`              | [Accounting periods](/guides/accounting-periods)     |
| Assets             | `/assets`                               | [Assets](/guides/assets)                             |
| Bank Accounts      | `/banks`                                | [Bank accounts](/guides/bank-accounts)               |
| Budgets            | `/budgets`                              | [Budgets](/guides/budgets)                           |
| Tax                | `/tax`                                  | [Tax & eTIMS](/guides/tax-and-etims)                 |
| Security Deposits  | `/deposits`                             | [Security deposits](/guides/security-deposits)       |

### TPS — ownership plans

Tenant Purchase Scheme contracts: amortisation, arrears, compliance notices, ownership progress
and certificates. See [Ownership plans overview](/guides/tps/overview).

### Reports

The full report catalogue, from revenue and expense reports to tenant ledgers, lease expiry and
statutory statements. See [Reports](/guides/reports).

## Operations

### Communications

| Menu item                 | Route                     | Guide                                               |
| ------------------------- | ------------------------- | --------------------------------------------------- |
| Delivery Tracker          | `/communications/tracker` | [Communications](/guides/communications)            |
| Mailbox                   | `/mailbox`                | [Communications](/guides/communications)            |
| Chat                      | `/chat`                   | [Communications](/guides/communications)            |
| Templates <sup>Beta</sup> | `/message-templates`      | [Templates & broadcasts](/guides/message-templates) |
| Notice Board              | `/lookups/notice-board`   | [Notices & polls](/guides/notices-and-polls)        |
| Polls                     | `/polls`                  | [Notices & polls](/guides/notices-and-polls)        |

### Operations

| Menu item            | Route               | Guide                                                      |
| -------------------- | ------------------- | ---------------------------------------------------------- |
| Utilities            | `/utilities`        | [Utilities & smart meters](/guides/utilities-smart-meters) |
| Smart Meters         | `/iot`              | [Utilities & smart meters](/guides/utilities-smart-meters) |
| Scheduled Tasks      | `/schedules`        | [Scheduled tasks](/guides/scheduled-tasks)                 |
| Documents            | `/documents`        | [Documents & templates](/guides/documents-and-templates)   |
| Service Requests     | `/service-requests` | [Service requests](/guides/service-requests)               |
| Amenities & Bookings | `/amenities`        | [Amenities](/guides/amenities)                             |
| Visitors             | `/visitors`         | [Visitors](/guides/visitors)                               |
| Applications         | `/applications`     | [Lease applications](/guides/applications)                 |

### CRM

Tasks, project assignments and the sales pipeline — lightweight work tracking that sits beside the
property records rather than in a separate tool.

### Admin

| Menu item         | Route            | Guide                                           |
| ----------------- | ---------------- | ----------------------------------------------- |
| Units             | `/units`         | [Units](/guides/units)                          |
| Blocks            | `/blocks`        | [Organisation & branches](/guides/organization) |
| Activities        | `/activities`    | [Activity log](/guides/activity-log)            |
| Bulk Upload       | `/file-upload`   | [Bulk upload](/guides/bulk-upload)              |
| Payment Rules     | `/payment-rules` | [Payment rules](/guides/payment-rules)          |
| Recurring Charges | `/lease/charges` | [Recurring invoices](/guides/recurring-charges) |

Also under administration: [Settings](/guides/settings),
[Users & roles](/guides/users-and-roles), [Approvals](/guides/approvals),
[Feature flags](/guides/feature-flags).

### Super Admin

Cross-organisation tooling: Properties, Companies, User Sessions,
[Platform Health](/guides/platform-health), Sales & Marketing, Data Analytics, and
**Ask Nyumba Zetu** (`/rag`) — a natural-language question surface over your data.

## Tenant-facing surfaces

Residents never see the operator app. They use the [tenant portal](/guides/tenant-portal) for
bills, statements, payments, service requests, amenity bookings and documents. Prospective tenants
use the public application form covered in [Lease applications](/guides/applications).

## Cross-cutting behaviour worth knowing

<Columns cols={2}>
  <Card title="Approvals" icon="circle-check" href="/guides/approvals">
    High-impact actions (invoice issue, expense payment, demand letters, write-offs) route to an
    approvals inbox instead of firing directly.
  </Card>

  <Card title="Audit trail" icon="clock-rotate-left" href="/guides/activity-log">
    Every console mutation is recorded with who, what, when and why.
  </Card>

  <Card title="Settings inheritance" icon="sliders" href="/guides/settings">
    Configuration resolves through a scope chain — lease, unit, block, branch, organisation,
    platform default.
  </Card>

  <Card title="Shadow mode" icon="eye" href="/guides/collections/overview">
    Engines that touch money or send messages start in recommend-only mode; a human confirms every
    action until autonomy is explicitly earned.
  </Card>
</Columns>